TripGearsTerms of use
Who we are
TripGears is provided by its publisher:
- Name
- Roman Gusev IT
- Address
- Wierna 15C, 03-890 Warsaw, Poland
- Tax ID (NIP)
- 5242958092
- support@tripgears.app
For any question about these terms, email us at that address.
The app
TripGears is a personal app for keeping a record of your vehicles, trips and documents, for iPhone and Android. It is free to use. TripGears takes no payments and offers no purchases.
Technical requirements
- An iPhone with iOS 26 or later, or an Android phone with Android 11 or later.
- An email address that can receive the sign-in code, or a Google account, or, on iPhone, an Apple account.
- An internet connection to sign in, to sync your records between your devices and to delete your account. Your records are kept on your phone, so you can use the app without a connection; your changes sync the next time you are online.
Your account
- You need an account to use TripGears. In the app you sign in with a one-time code we send to your email address or with your Google account, or, on iPhone, with Sign in with Apple; your account is created the first time you sign in.
- Keep your phone and your email account secure: anyone who can open them may be able to sign in as you. If you think someone else has used your account, email us.
- TripGears is not directed at children under 16.
- You can delete your account at any time with Delete Account in the app's account menu, or by email as described on the support page. The account and all its data, including your vehicles, photos, trips and documents, are deleted from the service right away. Our database provider keeps up to seven daily backups, so your account data can remain in those backups for up to seven days after deletion. The privacy policy describes what else is kept and for how long.
Your content
The vehicles, trips, documents, photos and files you add stay yours. You give us only the permission needed to store them, sync them between your devices and show them to you in the app, for as long as your account exists. We do not use your content for any other purpose, and other users cannot see it.
Acceptable use
When you use TripGears, do not:
- store or upload content that is unlawful;
- attack, overload or try to break into the service, or reach other people's data through it;
- add other people's personal data unless you have the right to do so.
Availability
We offer TripGears as it is and as it is available, and we work to keep it running and your data safe. We may add features and improve the app at any time. We remove a major feature or stop offering TripGears only for a valid reason: a change in the law or in an app store's rules, a security need, a provider we depend on ending its service, or the service no longer being viable for us to run. We then tell you by email to the address of your account or in the app at least 30 days before, so that you can export your records first. We give shorter notice only when the law or an authority's order requires it, or when a feature must be switched off at once to stop a security threat to your data or the service, and we then tell you as soon as we can. You can save a copy of your records at any time with Export Data in the app's Settings. The export file holds your vehicles, trips, Days and documents, with service records and the details of your photos and attachments, but not the photo and PDF files themselves; keep your own copies of any photos and files you want to keep.
Liability
To the extent the law allows, we are not liable for indirect losses or for losses that arise from using or being unable to use the app. We remain liable for damage we cause intentionally or through gross negligence, and wherever the law does not allow liability to be limited.
Nothing in these terms limits the rights you have as a consumer under the law of the European Union and of Poland, including your rights if the app does not work as described.
Complaints
If the app does not work as it should, or you want to complain about the service, email support@tripgears.app from the address of your account. Describe the problem, when it happened, and your phone model and its iOS or Android version. We answer by email within 14 days of receiving your complaint. Requests about your personal data are handled as described in the privacy policy.
Ending
You can stop using TripGears at any time, and delete your account as described above. We may suspend or close an account that breaks these terms, and we tell you why by email to the address of your account.
Changes to these terms
We change these terms only for a valid reason: a change in the law or in an app store's rules, a change to the app's features, a security need, or to make the terms clearer. We then update this page and its effective date, and tell you by email to the address of your account or in the app at least 30 days before the change takes effect, unless the law requires it sooner. If you do not agree to a change, you can stop using the app and delete your account before it takes effect.
Governing law
These terms are governed by Polish law. If you are a consumer, this does not take away the protection given to you by the mandatory law of the country where you live, and you can bring a claim in the courts of that country.
Privacy
How we handle your personal data is described in the privacy policy.